Hello? Culture…Can You Hear Me Now?
What’s your culture saying about your business? Not enough according to our 2011 “HR Technology in the Service Industry” survey [link to PDF]; eight out of 10 companies want to improve their current company climate.
Company culture is a major factor in employee engagement, and stronger engagement is linked to lower turnover, higher customer satisfaction and more revenue (The proof? Download it here). Win-win-win.