August 26, 2011

How Company Culture Affects Your Health

Keep Your Friends Close, And Your Friendly Coworkers Closer

According to The Wall Street Journal, Wired and Time, our coworkers are...

August 25, 2011

Hello? Culture…Can You Hear Me Now?

What’s your culture saying about your business? Not enough according to our 2011 “HR Technology in the Service Industry” survey [link to PDF]; eight out of 10 companies want to improve their current company climate.

Company culture is a major factor in employee engagement, and stronger engagement is linked to lower turnover, higher customer satisfaction and more revenue (The proof? Download it...

August 18, 2011

Download Now.

An Overdue Overlook

Technology has made the world more efficient, connected and mobile than ever before. The service industry, however, has yet to fully embrace technology’s potential, especially in HR applications.

The PeopleMatter Institute [link to www.peoplematter.com/resources] conducted its first-annual “2011 HR Technology in the Service...

August 15, 2011

Six Service-Industry Lessons from the Grateful Dead

Jerry Garcia is more than a Ben...