PeopleMatter Blog

October 28, 2014

Posted by: 

Nate DaPore

Putting out fires isn’t just a job for firefighters. In the restaurant world, a typical day is full of pop-up fires, in the figurative sense, of course. A salty customer, a no-show team member, a busier-than-usual late lunch crowd on a Tuesday, or the day someone dropped the ball and forgot to order more [insert most important menu item here]. Most of those everyday problems could be helped – or straight up avoided – with one thing: a better schedule.

Your people are real people. They...

October 02, 2014

Posted by: 

Nancy Sansom

We’ve always loved recommendations...

We all love a good recommendation. Whether it’s asking about the best place to grab a bite or a beer in a new city, finding the best photographer for your wedding or trying to find someone to fill an open position at your company, recommendations really carry a lot of weight. Sure some of those recommendations lead you astray, but when you get a great one, you remember it.

Both in our personal and...

September 29, 2014

Posted by: 

Nate DaPore

Mobile. It’s more than a buzzword these days. It’s a way of life. Sure it’s nice to take a vacation from your phone when you’re on vacation, but for the daily grind, that sucker is by us at all times…literally. In fact, 44 percent of us have our phones on the nightstand in case someone tries to get a hold of us while we’re sleeping. * And, even when our phones aren’t ringing or vibrating, 67 percent of us are still checking it! * There’s even a term for it – phantom phone vibration syndrome...

September 05, 2014

Posted by: 

Nate DaPore

More hours of daylight in the evening and warmer weather. In the service industry, those two signs typically point toward more foot traffic in your restaurant, so the pure mention of more employee training probably has you shaking your head and quoting YouTube phenom Sweet Brown: “Ain’t nobody got time for that!”

The truth is, you have to make time for training. Career development is no longer a luxury; it’s a necessity. New hire orientation, plus a few hours on the first day, won’t...

August 15, 2014

Posted by: 

Emma Whittemore

Local engineers and those interested in technology came together Friday morning at the August session of Fridays @ the Corridor. Fridays @ the Corridor, a monthly interactive forum at the Charleston Digital Corridor’s Flagship, brings area professionals together to talk about the best practices in the tech industry.

This month’s forum, “Crafting Quality Code”, was moderated by Chad Cravens of...

August 13, 2014

Posted by: 

Emma Whittemore

Coffee runs and Xerox Machines. Before starting my internship at PeopleMatter, I envisioned that my summer internship would be just like the ones played out in the movies. I thought my days would be consumed with coffee runs and hours spent at a Xerox Machine, copying hundreds of sheets of paper as I waited for the clock to strike 5 p.m. Fortunately, my internship at PeopleMatter has been anything but the one I pictured. The only coffee runs I’ve made this summer were personal, and I’ve yet...

August 08, 2014

Posted by: 

Anna Turner

Compliance is complicated. I think the word gods were on to something when they started both “compliance” and “complicated” with the same 6 letters. Some might even argue “compliance” is sort of a dirty word in the business world. There’s a reason why we have HR departments, government oversight groups, compliance experts and intense compliance training programs and procedures. What compliance entails for your business is always changing, and not keeping up with it, can really rock your...

July 30, 2014

Posted by: 

Nate DaPore

Big data. Those two simple words produce 839,000,000 results in Google. You know it’s a hot topic right now when “World Cup” only produces 381,000,000. But here’s the thing. Big data is pointless. Your data – combined with external data – on the other hand, is priceless.

Don’t get me wrong. Restaurants like yours have access to tons of information about their customers, sales cycles, community perception and countless other data points, which all sounds great in theory. Except all...

July 23, 2014

Posted by: 

Nate DaPore

We all know the feeling. You apply for a job, and wait, and wait...and wait some more. You’re wondering if the company received your application, if you’re in the running for the job or just downright out for the count. No one likes to be in limbo during the hiring process. It’s often a full-time job looking for a job, so not knowing where you stand is just straight up frustrating.

Jeff Hayden, owner of Blackbird Media, struck a nerve when he recently posted on LinkedIn an article...

July 16, 2014

Posted by: 

Emma Whittemore

Sometimes a blood drive goes beyond giving blood. Today, PeopleMatter and The Post and Courier hosted a blood drive to help a local high school graduate earn a scholarship to college.

Jimmy Hepburn, a recent Academic Magnet High School graduate, hopes to win the American Red Cross Bloodstock Scholarship Challenge to help pay for his upcoming tuition at the University of South Carolina. “I chose to work with PeopleMatter because I heard they had an easy-going work environment,” Hepburn...